There’s something special about planning a holiday.
That spark of excitement when you imagine stepping off the plane into warm sunshine, discovering a new city, or sinking your toes into the sand for the first time.
But if we’re honest, planning the perfect trip can also feel a bit overwhelming. Where do you start? How do you make sure it’s everything you want it to be?
That’s where Matt & Andy, Travel Counsellors come in.
These two are the secret ingredient to transforming your next getaway from ‘nice’ to truly unforgettable.
With years of experience, a passion for personalised travel, and a genuine love for what they do, Matt & Andy have built their reputation on care, connection, and creating journeys that reflect you.
This isn’t about package deals or one-size-fits-all itineraries. It’s about crafting travel experiences that feel as unique as the person taking them. Here are three reasons why your next adventure deserves the personal touch of Matt & Andy, Travel Counsellors.
They listen to you, not just your travel dates
Most people have had that experience of walking into a high street travel agency and feeling like just another number. You sit down, mention a few dates and destinations, and before you’ve finished your coffee, someone’s printing out a pre-packaged brochure. That’s not how Matt & Andy do things.
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From the moment you reach out, they take the time to understand exactly what you want out of your trip. Whether it’s a quiet villa escape in the Mediterranean, a once-in-a-lifetime African safari, or a family holiday where everyone’s needs are balanced perfectly, they start by listening. And not just to where you want to go, but why you want to go there. What kind of experiences light you up? What does ‘relaxation’ mean to you? What’s the one thing that would make this trip unforgettable?
That thoughtful approach means that every itinerary they design feels deeply personal. It’s not just about ticking boxes on a map. It’s about creating something that feels right for you. Matt & Andy believe that travel should never feel generic. It should feel like it’s been built from the ground up, around your dreams, your personality, and your pace of life.
And that’s why people keep coming back. Because once you’ve experienced a trip that feels tailor-made in every detail, it’s very hard to go back to the cookie-cutter version of travel.
They make travel feel effortless, even when it isn’t
Let’s face it, travel can be complicated. Between ever-changing flight rules, hotel choices that all look the same online, and those tiny details like transfers and travel insurance, it’s easy to feel bogged down before you’ve even packed. That’s the beauty of booking through Matt & Andy, Travel Counsellors. They handle the hard stuff, so all you have to do is look forward to the adventure ahead.
They’re not just booking agents. They’re planners, fixers, problem-solvers, and sometimes even miracle workers. Need a family room with a view but without the noise? They’ll find it. Want a multi-stop itinerary across several countries with seamless transfers? Done. Planning a honeymoon where every sunset feels like a scene from a film? Consider it sorted. Their attention to detail is what transforms good holidays into extraordinary ones.
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What’s even better is that they don’t disappear once the booking’s made. If plans change, flights are delayed, or you simply need a little reassurance, they’re always there. Their clients know that if something unexpected happens, Matt & Andy are just a call or message away, ready to sort things out quickly and calmly. That kind of support makes a huge difference, especially in today’s world where travel can be unpredictable.
There’s also the peace of mind that comes from knowing everything is protected and professionally managed. As part of Travel Counsellors, they provide full financial protection and access to trusted suppliers, so you’re never left worrying about the ‘what ifs’. That means you can focus on the fun part, like choosing between a beachfront cabana or a mountain-view suite, rather than juggling logistics or fine print.
They care as much about your holiday as you do
This is where Matt & Andy truly stand out. They don’t just plan trips. They care about them. Every journey they design carries a bit of their heart because they genuinely want you to have the best experience possible. It’s clear in the way they celebrate your excitement, check in after your return, and remember the little details you mentioned months ago.
That human touch is something you can’t replicate with a search engine or an online travel site. It’s what turns clients into friends and holidays into lifelong memories. Matt & Andy are known for going the extra mile, whether that means finding that hidden local gem for dinner, arranging a special surprise on arrival, or simply sending a thoughtful message before your trip to wish you safe travels.
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Behind every itinerary is a genuine belief that travel should feel personal, joyful, and stress-free. Their clients trust them not only for their knowledge but for their warmth, enthusiasm, and unwavering dedication. When they say, “no one will care more about your travel plans than us,” they mean it. And their growing community of happy travellers proves that this isn’t just a slogan, it’s a promise.
There’s something comforting about knowing your holiday is being handled by people who see you as more than a booking number. Whether you’re heading off on a romantic escape, a long-awaited family adventure, or a solo journey to somewhere you’ve always dreamed of, Matt & Andy put as much care into planning it as if it were their own.
Book your next holiday with heart
Choosing who to trust with your travel plans is a big decision, and it’s worth getting right. When you book with Matt & Andy, Travel Counsellors, you’re not just getting a service.
You’re gaining two passionate travel professionals who are on your side every step of the way, from the first idea to the final flight home. They’ll help you dream bigger, travel better, and experience more, all while making it feel wonderfully easy.
So, if you’re ready for your next adventure and want it to be seamless, special, and sprinkled with a little extra care, it’s time to reach out to Matt & Andy. Let them take your travel dreams and turn them into beautifully crafted experiences that are every bit as unique as you are. After all, holidays should be about memories, not stress. And with Matt & Andy, Travel Counsellors by your side, you can be sure that your next trip will be one worth talking about long after you’ve unpacked.